FAQ
Download, payment, and account questions.
This is the place for the practical stuff. Keep it direct and easy to scan.
Common questions
How does download access work?
Users sign in with email and password first. Free PDFs unlock immediately on the site. Paid PDFs unlock after payment and code entry.
Why collect email addresses?
Email helps with sign-in, product updates, new Field Notes, and future guide launches. It also keeps downloads tied to a user account.
What if I request a refund for a paid PDF?
Refund rules will be stated clearly on the product page and at checkout once the payment provider is connected.
Can I comment on products?
Yes. Comments are planned for registered users, with download status shown so readers can tell who has actually used the material.